Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, you must contact us (Kil Epox Shop, Breitschachenstrasse 5,
9032 Engelburg, Tel.: 077 965 65 93 , E-Mail: support@elique.ch ) by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. You can also electronically fill out and submit the model withdrawal form or another clear statement on our website . If you make use of this option, we will send you a confirmation of receipt of such a withdrawal immediately (e.g. by e-mail).

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

 

Consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you promptly and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

 

Hints:

1. The European Commission provides a platform for online dispute resolution (ODR) for consumers, which you can find at http://ec.europa.eu/consumers/odr/

2. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

 

Kil Epox Shop,
Breitschachenstrasse 5,
9032 Engelburg,

Phone: 077 965 65 93,
Email: support@elique.ch